Instructional Unit
The instructional unit for my course included elements from my course design. During the duration of this course I designed three lessons for my course "Service with a Smile; A Student Worker's Guide to Good Customer Service." The design sheets used for the course design included each lesson objectives, the content and supplemental resources I plan to use for each lesson, the student interactions used throughout the lesson, and the assessments used for each lesson. Below I have included the design worksheets for the first three lessons of my course.
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